Privacy Policy for Medical Claim Turkey

1. Who We Are

Medical Claim Turkey is a UK-based lead generation website that connects individuals with medical negligence concerns in Turkey to qualified legal professionals. We are not a law firm and do not provide legal advice or services.

2. What Information We Collect

When you use our website or submit a case review form, we may collect the following personal data:

Full name
Email address
Phone number
Country of residence
Medical treatment details or case description
Any documents you choose to upload

We may also collect non-personal data, such as IP address, browser type, and referral source, via cookies and analytics tools.

3. How We Use Your Information

We use your personal information to:

Review your enquiry and connect you with appropriate legal professionals
Communicate with you regarding your submission
Improve the performance and usability of our website
Comply with legal obligations

We do not provide legal advice or make legal decisions. Your information may be shared only with our trusted legal partners, who are regulated professionals qualified to assess your case.

4. Legal Basis for Processing

We rely on the following legal grounds under the UK General Data Protection Regulation (UK GDPR):

Consent: When you submit your information through our contact or case review forms.
Legitimate interest: To connect you with professional legal assistance and operate our service effectively.

5. Data Sharing

We only share your data with:

Regulated legal professionals for the purpose of reviewing your case
Service providers who support our website or data infrastructure (e.g., hosting, email) under strict confidentiality agreements
Authorities or regulators when required by law

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your personal information only as long as necessary to:

Complete the lead referral process
Fulfil our legal obligations
Resolve disputes or enforce agreements

You can request deletion of your data at any time (see Section 8).

7. Security

We implement appropriate technical and organisational measures to safeguard your personal data, including encryption, secure servers, and restricted access protocols.

8. Your Rights (Under UK GDPR)

You have the right to:

Access your personal data
Correct inaccuracies in your data
Request deletion of your data ("right to be forgotten")
Object to processing
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at:
Email: contact@medicalclaimturkey.com

9. Cookies

We use cookies and similar technologies to enhance your experience and track website performance. You can control cookies via your browser settings.

[Optional: Link to Cookie Policy if separate]

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: contact@medicalclaimturkey.com
Business Address: [Mon-Fri 9-5]